- Added: 1st of December 2008
- Area: Temple
- Category: Restaurants
London WC2A 1PU
020 7242 7727
anthonykennedy said
A truly average experience
This was my second visit to a Gaucho restaurant and it will be my last.
We arrived and ordered 3 cocktails and a beer that took 25 minutes to arrive. Following that the 'beef board' was presented orders taken for a variety of steaks with roasted vegetables, sauces and sides. Wine was ordered, a 2005 Pinot Noir, but a 2007 was presented to the table. I queried this was told that they were out of the 2005, fine - what would the revised price for a wine that was possibly under a year old, and was told that the same price would stand? (Sidenote: on my previous visit to Canary Wharf it took three different selections of wine to find one they had in stock).
So, main course delivered, still no wine, and the roasted vegetables is actually a selection of vegetables that 'could be roasted' but are in fact pan fried. To make this worse the butternut squash is stone cold, uncooked and raw, the carrots are still cold and almost snap frozen crunchy in the middle. The waiter took these two items away and removed them from the bill, leaving us with an expensive steak and chips.
So on to dessert. Be warned that the description of pancakes is misleading and should read 'pancake' in the singular, that is filled with caramel from the bottle that you would put on ice-cream at home
In addition, our first selection of dessert wine was no longer available either.
When asked if we would be paying the 10% service charge we firmly said no, to which the waitress was surprised and asked us why. I refreshed her memory of the above.
Overall, it took 3 hours and 15 minutes for cocktails and two courses - no coffee.
Total bill, four people, without service £239.
There is no way I will return to this chain of restaurants.
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