Bristol BS8 1LX
0117 973 3980
CloudRuler said
Disgusting
I stayed here for 4 nights and I really have no idea why I did not walk out immediately after setting foot in the room.
At first try the tv didn't work but a member staff managed to sort that out so that was no big deal. I then noticed that the carpet seemed to be covered in dog hair, masses of it and as such I spent all my time in the room on the bed to avoid the carpet filth. Even there I wasn't safe, the sheets were ok, certainly not as good as I expected but they'd do however the cover on top was again rife with hair. The en suite was.....eugh, I don't know when the last time anyone cleaned the tiles there or the taps. It was awful, it was a task to even stand in the bath to get a shower, certainly would not lie down in that.
Then there were the staff. The staff seemed to be comprised of students that can't really cook a breakfast or pay attention to what you've asked for and instead bring you a plate with the wrong things on it. There's also the issue of the 24hr kitchen which is not 24hrs. You may find yourself in the situation I was in, having decided to eat late on in the evening I went to reception and placed my order only to find that the man on reception didn't work there full time and didn't know how it worked. He then called someone who did work there full-time who told him the food was in the freezer and that he wouldn't be able to find it nor would it be ready for me for a long time even if he could so he informed me that the kitchen was closed. Everywhere nearby that served food was also closed at this time so it was far from a pleasant experience.
Do not be fooled by the pictures on its website, the place is a complete tip.
CloudRuler
Hull, UK