Hilton London Olympia - Definitely not 4 star by DanT

DanT — Wed, 10 Sep 2008 15:01:03 +0000

Review by DanT

Rating: 2.00

Phone: 020 7603 3333

Website: http://www.hilton.com

Tags: restaurant, internet access, helpful staff

I never really enjoy my stay at Hiltons. I get this paranoid feeling that they're trying to rip me off... The Olympia was no exception.

On leaving our room in the morning we were greeted by the woman next door arguing with the waiter as she'd been charged Â£17.99 for scrambled egg on toast. He informed her that breakfast was this price, whatever the order.

It's a 3 star at best, the rooms are small and our view was of the dismal area in between the blocks - all pipes and grey. The staff are rubbish too.

It's location is a short walk from the Kensington High Street which is good, but it's in Zone 2 on the tube which is bad.

Unless you get a bargain off one the bidding websites then don't bother.I never really enjoy my stay at Hiltons. I get this paranoid feeling that they're trying to rip me off... The Olympia was no exception.

On leaving our room in the morning we were greeted by the woman next door arguing with the waiter as she'd been charged Â£17.99 for scrambled egg on toast. He informed her that breakfast was this price, whatever the order.

It's a 3 star at best, the rooms are small and our view was of the dismal area in between the blocks - all pipes and grey. The staff are rubbish too.

It's location is a short walk from the Kensington High Street which is good, but it's in Zone 2 on the tube which is bad.

Unless you get a bargain off one the bidding websites then don't bother.

The Holland Court Hotel - Be wary of booking here by jfmrsh

jfmrsh — Sat, 12 Jul 2008 14:06:53 +0000

Review by jfmrsh

Rating: 1.00

Phone: 020 7371 1133

Website: http://www.hollandcourthotel.com

We have booked here twice. The first occasion was satisfactory, average in all categories, for the price. The second was for our son's wedding nearby, in which we had a key organisational role. The booking for 3 nights was made 2 months in advance, and PREPAID. With 2 weeks to go an e-mail was received cancelling the booking, and returning payment on credit card. Likewise a booking for family friends made at same time as ours. Reason? -- urgent refurbishment. Phoned hotel, but couldn't get past reception, who were unhelpful, and their explanation unconvincing. Spent worrying few days trying to arrange alternative at short notice (LateRooms very helpful here). Have never encountered such disgraceful behaviour from a British hotel before, and advise anyone thinking of booking here to consider carefully. Is this operation basically unreliable?We have booked here twice. The first occasion was satisfactory, average in all categories, for the price. The second was for our son's wedding nearby, in which we had a key organisational role. The booking for 3 nights was made 2 months in advance, and PREPAID. With 2 weeks to go an e-mail was received cancelling the booking, and returning payment on credit card. Likewise a booking for family friends made at same time as ours. Reason? -- urgent refurbishment. Phoned hotel, but couldn't get past reception, who were unhelpful, and their explanation unconvincing. Spent worrying few days trying to arrange alternative at short notice (LateRooms very helpful here). Have never encountered such disgraceful behaviour from a British hotel before, and advise anyone thinking of booking here to consider carefully. Is this operation basically unreliable?

Latest reviews for Hotels & Travel in Hammersmith, London, United Kingdom

Hilton London Olympia - Definitely not 4 star by DanT

The Holland Court Hotel - Be wary of booking here by jfmrsh