Susan Deborah Bridal & Formals

  1. Oh dear. Avoid at all costs.
  2. Below expectations.
  3. OK. Met expectations.
  4. I really enjoyed this.
  5. Amazing. Would unreservedly recommend.
  6. rating

1855 Monroe AveMonroe Ave & Winton Rd S, Rochester, 14618



When I left here, I cried. Honestly.
The women were unbelievably rude to me, and just plain mean. They told my bridesmaid over and over that she could not try on dresses because she was too big, which was an absolutely horrible thing to do to somebody. (She is super cute and we are both very nice and polite, so I was very hurt by this.) They looked me up and down (I have tattoos, but they are very nice and not scary) and told me they "have nothing for me here,"...

Reviews for Susan Deborah Bridal & Formals



When I left here, I cried. Honestly.
The women were unbelievably rude to me, and just plain mean. They told my bridesmaid over and over that she could not try on dresses because she was too big, which was an absolutely horrible thing to do to somebody. (She is super cute and we are both very nice and polite, so I was very hurt by this.) They looked me up and down (I have tattoos, but they are very nice and not scary) and told me they "have nothing for me here," even though I said, "I liked a dress from your website" and was looking for a strapless A-line, which I saw plenty of there (I even liked a dress on a bride currently being helped). It was a very Pretty Woman experience.

For my Mellisa Sweet attire, we are going to Boston where I had a very pleasant experience. I have instructed my bridesmaids to order from Priscilla of Boston where a family member will be able to pick them up and bring them here.

Because the ladies were about 65 and I was taught to respect my elders, I felt bad fully expressing how insanely nasty they were to us. I just hope somebody will avoid them because of this review, and not because I want the business to lose money, but because I don't want another bride to cry during what is suppose to be an exciting time.

Top places nearby
  • Restaurants
    This place is billed as an authentic English pub, and it is. I'm an...
  • Bars
    Great when its dead, great at last call. It is not where I would hang...
  • Night Clubs
    The service is very good. The crowd is very attractive. The place...
  • Health Clubs
    This place is completely shady, will do anything to get your money....
  • Restaurants
    This is for the Schoen Place location. The receptionist was like who...

Relevant Tags

Add your tags

USA > New York > Rochester > Shopping > Bride & Groom Shops > Susan Deborah Bridal & Formals