Press 2 Dress

unknown1234567

Not Impressed. DO NOT USE 12th October 2009

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Used Press to Dress for the 1st time on Saturday afternoon for a simple job - dry clean a coat, sew the buttons and dry clean my trousers. For the total sum of £16. First of all I was a little surprised that they demanded payment upfront, but nevertheless I paid for it. On collection, they couldn't find the coat. Secondly, when they did find it, it was pulled out of plastic bag on the floor all crumpled up and looking worse than when I had brought it in. Thirdly, the buttons were not sewn. I asked for my money back which they agreed to do, but asked if I could wait for 2 mins while the coat was pressed. After he pressed it, there were still creases in it. I asked exactly what had been done to the coat and was told it had already been dry cleaned!!!! I challenged them on this and asked why would you dry clean a coat and then get it repaired - is it not usually the other way around?? I was refunded just £2 for a creased coat that I have no way of knowing if it has been dry cleaned. I thought the camp behaviour of the assistant was a joke, but the business is the biggest joke ever. Will NEVER go back.