McDonald's Restaurant

henders

Surprising 3rd September 2008

0 found this helpful

Now, I don't believe fast food restaurants such as McDonalds should get or deserve a review but I've been left impressed on 2 (forced) occasions there.

Maybe it's because I've not been in a McD's for years but the customer service seems to have improved hugely.

I still don't quite get the point of the express queue, but I quite like this business of them bringing the food over if it's not ready. I'm more impressed that they have a roaming customer servive bod on the floor. Even more so when I 'complained' my food hadn't been brought over to me within about 3 minutes (which I think is about right in a fast food place).

Anyway, I probably won't go back unless forced by a small child again, but pleasantly surprised that their attitude to customers has improved.
However, this could just be that particular restaurant. I'll never know....