4th May 2008
Good idea, great location, but disappointing
I've come to this branch of The Real Greek a couple of times with friends who are visiting London- the Bankside location makes it a useful pitstop when showing people the river and walking between London Bridge/Borough/The Globe/Tate Modern.
So, you would think with such an excellent location would mean that the restaurant is geared up to cope with many visitors. Sadly, both my experiences here have confirmed this is not the case. There's usually a wait to get a table on weekends, not because the tables are all occupied, but because they ask you to wait to be seated and there is no-one to be seen at the front desk when you arrive.
Once seated, the food choices are excellent and always freshly cooked. There's no doubt that the menu is well thought-out and the quality of the dishes are good. Unfortunately the staff at this branch, at least, seem incapable of remembering your order properly, and four of our dishes at my last visit were promptly dropped on the floor on their way to us, resulting in the chef publicly bawling out the hapless waiter. Not fun for anyone.
Replacement dishes arrived not long afterwards, but getting the bill was another problem and a lengthy wait ensued. Once it came, the itemisation was wrong- extra dishes had been added, others left off. Once again the waiter disappeared for aeons. Tired of trying to flag down wait staff, we went to the counter ourselves, asked for the extra dishes to be removed, and quickly exited. It was all a bit of a shambles, so I won't be going back for a while.
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