The New Culture Revolution

DulcieBurt

good value but some service problems 8th December 2007

1 found this helpful

NCR isn't the most glamorous place, but it's definitely good value and the food is normally of a good standard. You wouldn't come here for a whole evening, but rather to get in and out quite quickly -- not that I mean that in an off-putting way. I'd recommend the place.

Many reviews of this chain focus on poor service. I find it generally rather variable, but the Duncan St branch currently seems to be employing perhaps the most inept waiter of all time. Don't tip; it'll only encourage him. And look out for that 12.5% added to the bill -- I fear that they do that sometimes to make up for people not tipping the occasional very poor service. I should be a bit more specific about his training needs -- it's not normal to greet a customer with an announcement of how soon the place is closing (45 minutes is more than enough time to eat here at lunchtime), he tends to "forget" what you ask for or parts of your order (and when there's only one of you that's quite an achievement) and he tends to disappear at great length when you're ready to order or to pay. I have tried to alert him to his challenging approach but he doesn't seem to pick up on it. It's a pity because -- once again -- this is a nice, convenient place, especially for lunch.

Angel_Bury

23rd June 2007

3 found this helpful

Clean, quick and friendly, never fails to please. I like to nip in here for a bowl of pre cinema noodles, and decent noodles they are too. Not usually a fan of chow mein, the folks at NCR somehow make this Chinese staple an artform. It's big, it's delicious and it's an utter bargain. The grilled chilli garlic prawns are pretty good too. Everything here is fresh and wholesome, no monosodium glutamite in sight. The staff are happy and helpful, the surroundings spartan but reassuringly functional. Happy days!