3rd June 2008
Relaxed, friendly and (usually) reliable
I was one of ProfMagellan's party back in February and suspected that his last review was on the harsh side. What the Prof did not realise at the time was that another member of our party was unbelievably rude and boorish to the staff before he arrived. I suspected it was this bullying (which continued to the end and even included the reception staff) which was responsible for the chain that led to our negative experience. And, it should be said, even then, under the greatest provocation, the staff remained unfailingly polite. I returned to Automat recently with an old friend, whose husband is a leading diplomat (!), and whom I briefed about what happened before. This time the service was immaculate and, although the restaurant was fully booked, a table was found for us at the quieter front of the house. We both had a baked fish, which was delicious as were our desserts. I would strongly urge ProfMagellan (usually a supremely fair reviewer) to give Automat another chance - and perhaps admit that on this occasion he shot from the hip!
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(3/3 found this review helpful)
