26th June 2008
Disappointing
After reading the reviews by coldclimate and lenalouise I was very much looking forward to trying out Viet.
Ok lets start with the good points, as lenalouise wrote in her review the warm beef salad is indeed quite nice and excellent to start working your appetite for the main dish. The spring rolls that coldclimate had were also quite good. I had the King Prawn with noodles which was quite good and of course the pricing is excellent at £10 per head for a shared starter and a main dish.
Now what brings this place to a 2 stars and very nearly a 1 star is the incredibly poor service. I had reserved a table for 4 and left them my name + mobile number. Because we arrived 8 minutes late they had canceled my reservation without calling me to check if I was coming or running late and gave our table away. Luckily for them they managed to squeeze us into a smaller table.
Mistake #1, Mistake #2 the waiter seems to have no clue about the food he served. My friend can't eat flour and thus we tried to identify dishes that were flour free, which of course he had no clue. Mistake #3 taking forever to take our orders and bringing our dishes one at a time instead of all together, thus we waited for everyone to be served before eating our meal.
I would have given this place a 1 star if the food wasn't so cheap, but I prefer paying extra if it means receiving a better service.
Damn - thats a shame. I logged back in tonight to say how much I'd enjoyed a second visit - but some good points in your review - the service isn't great by any means. It's a bit like quite a few places in that dishes come out one by one, but it would be helpful if they're told you that.
The Thai squid rings I had tonight though - perfection.