Simply Lebanese

One not to be trusted in my opinion. Very disappointing food and no clue about customer service.

My main course, 'special dish of the day' arrived it looking like it had been plopped out of one of those plastic tubs takeaway food normally comes in, onto a plate upside down and zapped in the microwave. On touching the food it wasn't even hot all the way through! After pointing this out, the waitress returned with an identical plate. I asked somewhat incredulously if it had been microwaved- 'Yes' she replied, but she did reassure me it was not my same plate of food! Reheated rice and lamb? Not what you expect from food personally recommended by the owner and sitting under the 'home-cooked' section on the menu.

Other touches included one main arriving mid- starter, being left on the table going cold. The other arrivng as my partner was finishing. The speed at which the kofta lamb kebabs arrived; we surmised they had also had the microwave treatment. Accompanying dish arrived after both.

Quality of food was poor. The kofte needed the taste from the charcoal grill to give it it that delicious authentic flavour.

The batata harra, seemed no more than deep fried diced potato with what looked like dried coriander scattered on top and at five pounds a portion - I'd rather have had a bag of chips, at least I'd have gone home full.

Falafel- a staple favourite had a light fluffy texture but bland. Had to order a dip for them separately.

After this complete fiasco, the bill turned up with a 12.5 service charge on it! Needless to say, we didn't oblige.

My tip? Avoid at all cost if you don't want to go home hungry, disappointed and slightly concerned about the hygiene of the dinner you've just eaten.