New Four Seasons is an air conditioned Chinese restaurant offering an extensive menu including duck and stir fry meals as well as fish and meat dishes. They also do specials and takeaway service is offered. They can cater for private parties of up to 60 people.
My Chinese friend invited me to dinner and asked me where was good to eat good chinese food. Not really wanting to head into Chinatown to have your bog standard dishes, I chose the Four Seasons after reading quite a few good reviews about it.
We arrived just in time to bag ourselves a table without having to queue at 6.45pm. Others had to wait - it looked like a popular restuarant and there hardly were any westerners - a very good sign!
The food came very quickly and in very big portions. Of course we ordered the special cantonese duck - the house speciality which was very tasty and had just a sliver of fat - the skin was just divine. We also ordered the ma po tofu and the sizzling spicy aubergine and pork - both the best i've ever tasted, fresh and of good quality.
Service was abrupt but efficient. I loved watching the waiters come out with trays stacked up with piles of roast duck. Bill came up to £36 for the two of us- quite a bit more than Chinatown with the tea at £1.50 per person and service charge included, but well worth it. My Chinese friend thought so too.
THEY SCAM YOU FOR THE SERVICE CHARGE!!!! They always list all the food you've ordered in the receipt to make it look legitimate. But the total price is always shown in a separate receipt. One day me and a bunch of friends realized that the total price does not amount to the food we've ordered. My friend calculated it using his handphone and turned out the restaurant added 12.5% service charge cheekily without telling us. When confronted, they replied that this is obligatory. So we let it slide for that time. I've had about 5 meals after I found out about the service charge scam, and every single time they always add the extra 12.5% without telling me. And the worst part is, after they bring the bill (only if you pay with debit card), they would ask you whether you would like to add service charge into it. My friend was annoyed by this and actually said that it is already added. The waitress was embarassed and she went away. Another waiter replaced her to give us our receipt. So yes, the food is great, but the scam is not.
Just had terrible experience eating at this restaurant for the first time today. Waiters very rude and kept us waiting for one hour between starter and main course even when we asked them to hurry up. They insisted we finished starter. Then brought main course and slapped down bill straight away - could not wait to get rid of us. I have heard from other friends that the service here is "brusque" but was not prepared for this. Cannot even say that the food was worth it - very ordinary. Do not go to this restaurant, even Macdonalds is better.
According to the owner, Alan Yau of Hakkasan/Yauatcha fame has been seen eating there. The food is very authentic cantonese fare and in my opinion, probably the best chinese meal I have had outside of Asia. Specialities include the "Pipa Tofu" and "Roast Duck".
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