Flaneur

Never in my life have I experienced such rudeness - so much so I was reduced to tears - and I'm still reeling!!

20 minutes after ordering the wine I got up and asked the bar man if it was on it's way - he told me to "ask him" (the manager). The wine finally arrived, and quite a while later so did our starters, which were very nice.

However, when the mains arrived that is when it rapidly went down hill. I had ordered a steak, to be rare - however it was not rare when it arrived. I waited to try and get the waiters attention (the manager), but to no avail. So I got up to go and speak to him and took my plate with me. When advising him that I had asked for my steak to be rare he said it was. I said that it's wasn't and politely asked if I could have another one - he then told me to stop being rude. Since when was it rude to ask for something the way you like it when you are paying for it? Eventually another steak was brought out, however I refused it and went without the rest of my dinner, had I not been with friends for a birthday dinner I would have left the restaurant. The service was appalling and the attitude of the staff - well it leaves alot to be desired. Flaneur could be a great place but the staff really let this place down.

There are plenty of alot better, and cheaper restaurants over this one so don't waste your time here.