The Cumberland Hotel
Great Cumberland Place, London, W1H 7DL
Reviews for The Cumberland Hotel
As you enter the Cumberland hotel you're quite impressed by its massive entrance that has this modern scifi feel to it. Anyway this review isn't about the hotel itself but the Kua Bar. The Kua Bar at first site looks trendy, spacious, comfortable, trendy and swanky. I was there attending a Courvoisier event and looked forward to trying out a few new Courvoisier cocktails including the one picture which had chocolate. The cocktails themselves were great, well prepared and well presented. Now if I stopped my review at this point I'd give the Kua Bar a 4 stars... however... and that's a big however the service was extremely slow. Not because there was too many customers or not enough staff but from what I understand misunderstandings and bad management by the staff. Both my drinks and the other guests with me took 15 - 20 minutes to arrive which is completely unacceptable, so because of this I'd give the Kua Bar a 2 star and probably won't be returning.
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