17th September 2008
chain reaction!
I was warned off this cafe by a good friend after their staff rudely refused to let her son use the toilet during the carnival a few weeks back, despite buying coffees and several snacks for the kids. However my husband visits their branch in the city and swears by their coffee, so we popped in while passing over the weekend. My husband flashed his evening standard card for his usual discount and staff looked at us blankly! I don't know who was more embarrased.
Disappointing, but I should have known to steer clear of the chains.