16th May 2008
Improvement needed
The Mansion has recently changed ownership.
First impressions were good. The previous decor was very bohemian, but this is now replaced with a calmer decor (cream and chocolate) and the place does feel very open. Some of the previous features (such as the chandeliers) have been retained, however, that does have a down side. More later.
If reviews were based on first impressions, the Mansion would be a winner.
What a shame that I have to follow up with actual experience.
The staff are just strange. I mean really strange. I think they were trying to do 'banter' but with all the subtlety of a sledgehammer, and it just came across as totally inappropriate. When my friend asked about a particular brand of beer they said 'Oh we don't sell that anymore. It's cheap rubbish'. Then they thought it would be hilarious to call Staropraman 'Strap On Man' which would be fine if it were actually funny, or indeed, if I liked that sort of humour. I hate places that assume a level of familiarity which isn't there.
The food was OK, but nothing spectacular. Horrible chips and the burgers, at almost a tenner each, were not worth it, as they tasted a bit bland, despite the generous size. There were nice touches - the salt and pepper come in delightful little marble pots and the burger garnishes were nice.
My friend tried ordering dessert, and wanted the Rhubarb and Vanilla Crumble (£5.25), they said 'Oh no try the cheesecake it's lovely!'. No, we'd like the Crumble. 'But the cheesecake is to die for'. On the third request they accepted the order.
After finishing the main course, we had to clear the plates ourselves because they'd forgotten, so when he took them to the bar they apologised and said the dessert would be with us in five minutes. After half an hour waiting, we left and went up to the Black Sheep, another pub in Crystal Palace. I doubt I will ever taste their Rhubarb and Vanilla Crumble, because The Mansion is quite out of the way and no longer worth the diversion.
So, the service ranges from inappropriate to intrusive to poor, the food is average, and the decor - well there's just enough of the previous features there to remind you of what a great place the Mansion used to be, and what it has become. (The website now calls the place The Mansion Dulwich, which is tenuous to say the least, but I think that kind of pretension is what the place is all about now). And I miss the bohemian decor.
EDIT: I also note that they charge £75.00 for a bottle of LP Rose Champagne. Interestingly, one of the most expensive bars in London, Claridge's Bar, charges £85.00 for the same. Which one do I think is the best value?
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