Bay Horse

TandNPR25

Poor service by one member of staff 8th April 2009

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Me and the wife called in tonight to enjoy the two meals for five pounds offer like we have done midweek for the past couple of weeks,when we arrived at about six pm the pub was quite busy,I ordered two drinks and two chicken burger meals and was abruptly told by the barmaid"you do know there is a thirty minute wait!") As we had just arrived I found this more than a bit snotty.We waited for 40 minutes,no food,so I ordered two large glasses of the house Chardonay,advertised behind the bar on a board @ £2.40 for a 250ml glass,when the same barmaid who served me earlier asked for £6.20(after she had poured the drinks) I questioned the price and she said "we have told the manader about it but he hasn't changed the board" I explained that that was false advertising to which she just shrugged.
I accept that the pub was busy(our burgers and chips took fifty five minutes, but were good) but the service from this particular barmaid was bloody awful,must add that the guy who brought our food(as on previous occasions) was very polite and apologised for the wait.Until the previous couple of weeks,I hadn't been to the Bay Horse at Euxton for twenty years,I think it might be another couple of decades before I go again,which is a shame as the food and rest of the staff are ok.